E-Gift Cards

Give something extraordinary with our E-Gift Cards.

E-Gift Card Redemption

E-Gift Cards are redeemable online on the shopping bag page at honeypapaya.com as part or full payment.

The gift card will expire 12 months from purchase. We will not refund any balance remaining and we will invalidate the card.

When redeeming an e-gift card in the shopping bag page, you will be required to enter the code on the e-gift card you wish to use. This is the 10-digit number found on the e-gift card in your e-gift-card email.

After entering the e-gift card code, your order balance in the shopping bag will be automatically updated with credit to the value of the e-gift card.

If the products purchased online total less than the value of your e-gift card, any balance will be left as credit for you on your e-gift card and can be applied to future purchases, provided that the card has not expired.

You should treat your e-gift card as cash – we cannot replace lost e-gift cards or refund the balance of an e-gift card used without your permission. If you have any issues with using your e-gift card or e-voucher, please don’t hesitate to contact us.

Delivery of e-Gift Cards

When purchasing an e-Gift Card, you will have the opportunity to provide a personalised message to be delivered to the recipient. Your message will appear in the email in which the e-Gift Card is delivered.

We will send the e-Gift Card to the recipient’s email address at the time specified by you when you placed your order.

E-Gift Card Balance

You can check the balance on your e-gift card at any time using our Balance Checker on the e-Gift card page.

Returing an Item Purchased with an e-Gift Card

If you purchased the item online using an e-gift card, after your item has been returned, a new e-gift card in the amount of the credit will be issued and emailed to you accordingly. Please note: e-Gift cards cannot be returned or exchanged.

If you use an e-Gift Card and another payment method in the same transaction, any refund due to you will be apportioned between a new e-Gift Card and the other method of payment you used until the initial payment amount is reached.

For further information please refer to our terms and conditions page.